Formatting a spreadsheet for import
If you've got a lot of stores to add to your store locator, you can save some typing by importing them from a spreadsheet. The guidelines here will help ensure everything goes smoothly.
We can import store addresses in two formats, depending on what you have available:
- Separate columns - If you have separate columns for different parts of each address (line 1, line 2, city, postal code, etc.), we support importing each column as a separate field.
- Single column - If your file has full addresses in a single column (e.g. "767 5th Avenue, New York, NY"), we support importing this format as well. Optionally, if you'd like to format your addresses onto multiple lines, you can add line breaks within each address cell. In Excel you can add a line break with Alt+Enter (Windows) or Control+Option+Enter (Mac).
To ensure a smooth import, we suggest copying your store data into one of the our import templates. Please use the template file that corresponds to the address format you have in your spreadsheet (described above):
- Template for multi-column addresses - If you have address components in separate columns
- Template for single-column addresses - If you have full addresses in a single column
Using a template isn't required, since the importer will give you the chance to choose what data is in each column of your spreadsheet. However, the templates will ensure your data is in the right format, and also help the importer automatically detect what type of information is in each column.
Already have something similar?
If your file is similar to one of the templates above but has different column names or ordering, you should be okay to go. Just be sure to check out the Export as CSV section below.
Our templates contain columns for the most common fields (name, address, phone, etc), but you might have additional fields to import. In this case, you can modify the template to add additional columns:
If you need to add tags (e.g. for specific products carried), just add an additional column to the template for each tag you plan to use. In each row, type Yes in the tag column if the tag applies to that store, otherwise leave the tag column blank.
For example, if you had tags for "Open 24 Hours" and "Free WiFi", your file might look like this:
Please be sure to create the tags in your account before starting the import process.
Importing custom fields
To import custom fields like "Hours" or "Fax number", just add an additional column to your spreadsheet for each custom field, then enter the appropriate value in each row.
For example, if you had custom fields for "Hours" and "Fax number", your file might look like this:
Please be sure to create the custom fields in your account before starting the import process.
Importing other fields
For other less common fields (like Logo URL), just add an additional column, then enter the appropriate value in each row.
What not to include
When importing your file, please be sure not to include the following
- Section headers - A single header row at the top is suggested, but please don't add extra section headers to group your stores (e.g. "USA", "International", etc). The importer can't tell header rows apart from actual stores, and will try to import the text in the header as a store.
- Online stores - we recommend not adding online stores to your locator, so that your visitors aren't confused about which places can be visited in person. For more details, please see our article on online stores.
Export as CSV
Once your spreadsheet is all ready to go, see our help page on converting a spreadsheet to CSV to ensure you've got the correct format to import. It's especially important to follow our instructions if your file contains any accented or non-English characters.
Are your locations not in a spreadsheet? We may be able to help - feel free to shoot us an email and we'll see what we can do. We've helped import stores from:
- Google Maps KML files
- WordPress post export XML files
- Various other formats