Verifying your Google Maps API Key

If you see an Oops! Something went wrong error on your locator, or we've indicated that your Google Maps key may not be set up correctly, it's a good idea to verify which Google services are enabled for your key.

Your Google Maps key needs to have the following services enabled for your store locator to function correctly:

  • Maps JavaScript API
  • Geocoding API
  • Places API

Don't worry if you're not sure what these mean; the steps below will show how to set everything up correctly.

Verifying your key

Follow these steps to ensure the necessary services are enabled for your key:

  1. Open the Google APIs & Services Dashboard. If needed, sign into the Google account you used to create your key.
  2. Ensure that the project selection dropdown at the top of the page is displaying the name of the project that contains the Google Maps key you initially created when setting up Stockist on your website:
  3. Click the Library link in the left menu:
  4. In the Search for APIs & Services box, type the word javascript, and then click on the Maps JavaScript API tile:
  5. If you see a button labeled Manage, the service is enabled - skip to step 8.
  6. If the button is labeled Enable, click it to enable the service:
  7. Return to the Library by clicking the menu icon in the top-left corner (three horizontal bars next to Google APIs), hovering over APIs & Services, then selecting Library.
  8. In the Search for APIs & Services box, type the word geocoding, and then click on the Geocoding API tile:
  9. If you see a button labeled Manage, the service is enabled - skip to step 12.
  10. If the button is labeled Enable, click it to enable the service:
  11. Return to the Library by clicking the menu icon in the top-left corner (three horizontal bars next to Google APIs), hovering over APIs & Services, then selecting Library.
  12. In the Search for APIs & Services box, type the word places, and then click on the Places API tile:
  13. If you see a button labeled Manage, the service is enabled - skip to step 15.
  14. If the button is labeled Enable, click it to enable the service:
  15. Once you've checked all three services and have ensured that they're all enabled, your locator should be able to display properly.

Need help?

If the steps above didn't solve your issue, we're here to help! Just click Contact Us at the top of this page.