My map is showing an error message
If your store map is showing an error saying This map may not work correctly, or if your map is darkened with the message For development purposes only, this indicates that Google has temporarily disabled your Google Maps key.
The error usually looks like this:
You can follow the steps on this page to fix the error so your map can display normally.
Why is this happening?
When you originally set up your store locator, you created a map key directly with Google, and added this key to our app to power the map and search on your site.
This error indicates that Google has temporarily disabled your Google Maps key due to a billing issue. There are a few specific causes which are covered below.
Simple fix: Switch to Mapbox
If you’d just like to get your map working again as quickly as possible, the easiest option is to switch to our alternative map provider, Mapbox:
Fixing the error
If you'd prefer to continue using Google Maps on your site, you’ll need to log into the Google dashboard with the Google account that was used to originally create the key.
#1 Your “free trial” has ended
When you first create your key, Google offers a “free trial” that lasts for 90 days or $300 of map usage, whichever comes first. After you reach one of these limits, this error will appear on your map until you “activate” your account to enable billing (i.e. confirm you want to continue past Google's free trial).
- Follow this link to upgrade your account and enable billing if prompted.
- If the link above doesn't prompt you to take any action, log into the Google dashboard and look for a banner near the top indicating that your trial has ended, then click the Upgrade button:
- Alternatively, Google may show an icon which you can click to upgrade:
- Finally, if you don’t see this banner, navigate to the Billing section to check if you're prompted to upgrade. Click the menu icon in the top-left corner (three horizontal bars next to Google Cloud Platform) and click Billing.
#2 Your billing account hasn’t been set up
#3 Your billing details are out-of-date
To check for this, log into the Google dashboard and confirm that your billing details look correct.